City Water- Common Complaints and Fixes

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Last updated: March 11, 2026

It is a common misconception that city water does not need to be treated. We are lucky to live in a part of the world where most municipal water is clean and safe to drink. But, that does not mean the water is ideal for your family.

City Water Treatment

City water is required to meet certain standards for health and safety. But, that does not mean that it removes all potential contaminants. Let’s take a look at common complaints of city water that could be preventing you from enjoying quality water at home.

3 Common Complaints of City Water

#1: Your water tastes like a swimming pool. Chlorine is added to water during treatment to disinfect and it does this incredibly well. While this makes water safe to drink, once it reaches your house, you no longer need the chlorine in your water.

#2: You have hard water. As many as 85 percent of American homes have hard water. Hard water is caused by calcium and magnesium, which the municipal water treatment does not remove. Hard water causes: 

  • Limescale buildup on your faucets.
  • Dry skin and flat hair.
  • Lower water pressure due to clogged pipes.
  • White, chalky residue or spots on dishes.
  • Clothes and linens that feel rough and look dull.

#3: Fear of contaminants. You may be concerned about what can sneak into your drinking water. Even after going through a water treatment facility, microorganisms, nitrates, arsenic, lead, and copper can still be found in city water.

How Water Treatment Can Help

At Palm Springs Water Systems, we want our customers to have water that’s safe for drinking and safe for your home and appliances too! Even if you have city water, you can enjoy these benefits from our water treatment services:

  • 75% savings on all soaps and detergents.
  • Clothes lasting longer.
  • No hard water build-up.
  • Drinking clean water right from your own tap.
  • Sparkling dishes, shower doors and toilet bowls.

Want to know more about the different water treatment options we offer? Palm Springs Water Systems offers drinking water systems, conditioners, & soft water service. We have been offering residential and commercial water treatment services and products for over 47 years.  Feel free to contact us with any questions or for an in-home water test to help you understand the quality of your home’s water!

Written By: Palm Springs Water Systems
Published: July 21, 2021

Last updated: March 11, 2026

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